Contact Us

Account and website queries

If you have any queries about our website or your account set up e.g. you have forgotten your password, please contact us by phone; 0800 222 9020; or simply contact our customer service team.

We endeavour to respond to all customer emails within 24 hours however please note that this may take slightly longer than 24 hours over the weekend or bank holiday period and peak times.

Order queries

Once you have placed your order online your local store pick, pack and despatch coordinator will call you to take payment and arrange delivery. If you have any queries about your order please call your local store coordinator. To find your local store telephone number visit our store finder